Paul Corker
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Paul Corker commented,
Yes, the “them” does mean the helpdesk. They also tend not to answer the question asked until about the third/forth iteration. I did look in the Provider Support and did not find anything as clear as you are stating. I will give this a go this morning and see what errors, if any, are created. Thank you
Yes, the “them” does mean the helpdesk. They also tend not to answer the question asked until about the third/forth iteration. I did look in the Provider Support and did not find anything as clear ...
Paul Corker commented,
I am having the same problem it just kicked in yesterday afternoon. I was actually in SLD and it just kicked me out and have not been able to get in since. I think it is the single sign-in as it affect numerous sites. You cannot report it as you need to get past the single sign-in to get to the customer support portal
I am having the same problem it just kicked in yesterday afternoon. I was actually in SLD and it just kicked me out and have not been able to get in since. I think it is the single sign-in as it af...
Paul Corker commented,
When we set up a course the additional hours would be planned, would this be a problems, as we could evidence the plan to a auditor? Should then reconcile the planned to the actual for each learner at the end of the course?
When we set up a course the additional hours would be planned, would this be a problems, as we could evidence the plan to a auditor? Should then reconcile the planned to the actual for each learner...
Paul Corker commented,
We have noticed that Gateway hours (120) are more than CG hours (73) for certain ESOL aims on LARS. We are delivering CG aims in 120 hours but getting funding for 73 hours so it might be worth investigating further.
We have noticed that Gateway hours (120) are more than CG hours (73) for certain ESOL aims on LARS. We are delivering CG aims in 120 hours but getting funding for 73 hours so it might be worth inve...
Paul Corker commented,
So Actual End Date in 20/21, with FAM ACT date = Actual End date, 20/21 R14 no rule violations Achievement Date in 21/22, with FAM ACT date = Achievement date, 21/22 R03 no rule violations Yippee!
So Actual End Date in 20/21, with FAM ACT date = Actual End date, 20/21 R14 no rule violations Achievement Date in 21/22, with FAM ACT date = Achievement date, 21/22 R03 no rule violations Yippee!
Paul Corker commented,
I may have an alternate solution. I created a 2020/22 FAM ACT record with the Actual End date in and the rule violation went away in R14 I then created a second FAM ACT record for 2021/22 with the Achievement date in, and now need to test this in 2021/22 R03
I may have an alternate solution. I created a 2020/22 FAM ACT record with the Actual End date in and the rule violation went away in R14 I then created a second FAM ACT record for 2021/22 with the ...
Paul Corker commented,
I am getting R122 for 202/21 ILR R14 where we have entered Achievement Dates in August/September, i.e. 2021/22. As R14 is still open this made sense but I get R122 error. Should I take those dates out and roll forward the learner into 2021/22 just to enter this date?
I am getting R122 for 202/21 ILR R14 where we have entered Achievement Dates in August/September, i.e. 2021/22. As R14 is still open this made sense but I get R122 error. Should I take those dates ...