1. Apprenticeship Service Portal issues

My team are getting it too, so definitely a system issue, we'll raise it and tell them cookies hasn't fixed too.

1. Contract for services...HELP

Hi Carla, We incorporate the Apprenticeship Agreement into our Training Plan, there are two separate signatures for the two different auditable documents, but we combine them into the same document...

1. Co-investment payment received after EPA achievement...

Hi Angela,  Yes, but you would want it asap as you need to record it in your ILR so that it can reconcile before Period 14 closes, or you will lose your completion payment if it is not recorded as ...

1. Logging into the Apprenticeship Service - issue

Yes, I just tried to login and got the same error, so not just you.

1. Withdrawal

Hi John Wellwood,  You need to remove your achievement date, you are reporting as a withdrawal, so there should not be an achievement date entered, this is only required when someone completes the ...

1. Missing record on DAS?

Agreed Steve, we've started to get notifications again and our missing learners are now visible, so I think its fixed too.

1. Learning Records Service - privacy notice

Hi Richard, We attach it to our application form, all of our forms are electronically completed and signed, so when they sign, there is a declaration that they have to tick to confirm they have rea...

1. Missing record on DAS?

Hi Steve,  Just to add, you are not alone, we had a cohort we updated yesterday and it showed approved but has now gone into the ether as the apprentices are not showing and neither is the cohort a...

1. LRS Down

Agreed, mine is down too

1. Where is the customer help enquiry form?

Hi Ian, This is the new portal, although I agree its not great, I thought it was supposed to be single sign on like the rest of DfE systems but its not, it made me register for an account and would...