Henry Wish
I'm a member of the DFE Service Desk Team - Specialising in FIS and Data enquires. Feel free to message me or get in touch via our online form. Please include attachments where required but no personal information. Thank you, Henry W
Last activity
Member since
Votes
72
Subscriptions
54
Replies
Henry Wish commented,
Hi Sam, Sometimes PDSAT can be slowed down due to heavy traffic. Should this issue persist longer than 3 hours please contact us via Home - Customer Help Portal (education.gov.uk) and we can look into finding a solution. Have a great afternoon. Henry W
Hi Sam, Sometimes PDSAT can be slowed down due to heavy traffic. Should this issue persist longer than 3 hours please contact us via Home - Customer Help Portal (education.gov.uk) and we can look...
Henry Wish commented,
Good morning Peter Hancock, Please email Update.ESFA@education.gov.uk with your details and they will assist you further. Thank you, Henry W
Good morning Peter Hancock, Please email Update.ESFA@education.gov.uk with your details and they will assist you further. Thank you, Henry W
Henry Wish commented,
Good morning all, Nearly Friday! FIS has been fixed and a new release is out, please remove your old version and download the latest version 2324.6 If you have any feedback for FIS please create a new thread and we will pick it up. Have a great day. Henry W
Good morning all, Nearly Friday! FIS has been fixed and a new release is out, please remove your old version and download the latest version 2324.6 If you have any feedback for FIS please create ...
Henry Wish commented,
Good morning all, We have identified an issue with FIS version 2324.5 which is causing the dates to be displayed in US data format in the CSV exports. This is causing issues with imports to other MI systems, including PDSAT. The issue does not affect any other functionality in FIS version 2334.5 including the access database export. The development team are currently working on a new FIS version which will be deployed prior to R07 opening on 14th February. This issue is not present in FIS version 2324.4. Thank you, Henry W
Good morning all, We have identified an issue with FIS version 2324.5 which is causing the dates to be displayed in US data format in the CSV exports. This is causing issues with imports to other M...
Henry Wish commented,
Hi Ben James and @... The development team have identified and corrected the issues reported. Please can you login and test this, all feedback is greatly appreciated. Thank you, Henry W
Hi Ben James and @... The development team have identified and corrected the issues reported. Please can you login and test this, all feedback is greatly appreciated. Thank you, Henry W
Henry Wish commented,
Good afternoon Ben James and @..., I have spoken with the FE Dashboard team. If you haven't already please submit a ticket via our online form and include specifics such as the exact page you cannot download from or which page is showing incorrect numbers. Please tag these with '19+ AAF VYED.' Once we have this information we can look at finding a solution. Thank you, Henry W
Good afternoon Ben James and @..., I have spoken with the FE Dashboard team. If you haven't already please submit a ticket via our online form and include specifics such as the exact page you cann...
Henry Wish commented,
Good morning all, I've spoken to the PDSAT technicians and due to a large volume of users/uploads we encountered some fails. This has since been resolved but should you encounter a technical issue with PDSAT please update this thread. Thank you, Henry W
Good morning all, I've spoken to the PDSAT technicians and due to a large volume of users/uploads we encountered some fails. This has since been resolved but should you encounter a technical issue...
Henry Wish commented,
Good morning Darren O'Neill, I will look in to this with the PDSAT technicians. Is this still occurring now? We look forwards to your response. Cheers, Henry W
Good morning Darren O'Neill, I will look in to this with the PDSAT technicians. Is this still occurring now? We look forwards to your response. Cheers, Henry W
Henry Wish commented,
Good afternoon Peter Hancock, We are currently collecting academic data from the 22/23 period, therefore the current documents relate to 22/23. We are expecting to publish the specification for the 23/24 by the end of March. The collection for 2023/24 is expected to open to similar timescales to this year (it was 27th September this year). Cheers, Henry W
Good afternoon Peter Hancock, We are currently collecting academic data from the 22/23 period, therefore the current documents relate to 22/23. We are expecting to publish the specification for the...
Henry Wish commented,
Good afternoon #AllAboutCompliance, The 2324 version is still in development but I would suggest you use the 2223 version as from what I understand they do not change much year on year: https://assets.publishing.service.gov.uk/media/63bd41c48fa8f55e31a9f1d8/PDSAT_Online_User_Guide_v1.0.pdf Thank you, Henry W
Good afternoon #AllAboutCompliance, The 2324 version is still in development but I would suggest you use the 2223 version as from what I understand they do not change much year on year: https://as...