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Jonathan Franks

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Jonathan Franks commented,

Hi, I've since learned this is the renamed DOMICILE ...

  1. PERMADDCOUNTRY - Country of Permanent Address

Hi, I've since learned this is the renamed DOMICILE field, which is populated and so does not appear to be exporting. I was wondering, is anyone else experiencing errors with this field?

Commmunity Post

Jonathan Franks created a post,

PERMADDCOUNTRY - Country of Permanent Address

  1. Further education and training providers

Do any Tribal/EBS users know on which tab in the ILR manager this field can be found please, and what it is labelled as? I haven't spotted it in the ILR, Aims or HE tab. Thanks

Commmunity Post

Jonathan Franks commented,

Hi, I usually use Edge where the problem persists, b...

  1. SLD access

Hi, I usually use Edge where the problem persists, but I've switched to Chrome and it's fine, might be worth a try if you have two browsers on your machine

Commmunity Post

Jonathan Franks commented,

Hi, just to let you know I'm also having this same i...

  1. SLD access

Hi, just to let you know I'm also having this same issue, thank you for updating when you get a response

Commmunity Post

Jonathan Franks commented,

Thanks Chris, after several hours the file eventuall...

  1. Submit Learner Data Service - Uploaded File Hanging

Thanks Chris, after several hours the file eventually failed, and my second file has completed so it must have been a blip!

Commmunity Post

Jonathan Franks created a post,

Submit Learner Data Service - Uploaded File Hanging

  1. Further education and training providers

I sent a file this morning at 9:00 AM and it's still processing; usually files either complete fairly quickly or fail but it's just hanging. I wondered if anyone was experiencing the same?

Commmunity Post

Jonathan Franks commented,

No Steve, after you said, I sent a new file and that...

  1. Submit Learner Data: Slow R01 Processing (5 Sept)

No Steve, after you said, I sent a new file and that went through no problem. You had already sent your two files so maybe they were both caught up in the issue; I suspect if you send a third file ...

Commmunity Post

Jonathan Franks commented,

Thanks Steve, my file failed too so I'll resubmit, t...

  1. Submit Learner Data: Slow R01 Processing (5 Sept)

Thanks Steve, my file failed too so I'll resubmit, thanks for letting me know :)

Commmunity Post

Jonathan Franks commented,

Thanks Steve, looks like it's 'wait and see'...

  1. Submit Learner Data: Slow R01 Processing (5 Sept)

Thanks Steve, looks like it's 'wait and see'...

Commmunity Post

Jonathan Franks created a post,

Submit Learner Data: Slow R01 Processing (5 Sept)

  1. Further education and training providers

Sent a file an hour a go, still processing. It usually comes back within a few minutes, just wondering whether anyone else is having the same issue or whether I should send a new file?