Jonathan Franks

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Jonathan Franks created a post,

PERMADDCOUNTRY - Country of Permanent Address

Do any Tribal/EBS users know on which tab in the ILR manager this field can be found please, and what it is labelled as? I haven't spotted it in the ILR, Aims or HE tab. Thanks

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Jonathan Franks created a post,

Submit Learner Data Service - Uploaded File Hanging

I sent a file this morning at 9:00 AM and it's still processing; usually files either complete fairly quickly or fail but it's just hanging. I wondered if anyone was experiencing the same?

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Jonathan Franks created a post,

Submit Learner Data: Slow R01 Processing (5 Sept)

Sent a file an hour a go, still processing. It usually comes back within a few minutes, just wondering whether anyone else is having the same issue or whether I should send a new file?

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Jonathan Franks created a post,

New Error on SLD - LearnDelFAMType_102

Has anyone uploaded a file to SLD and received this error? I can't find this error in the rules description table so I'm not sure what action is required. The error only appears on SLD, not on the ...

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Jonathan Franks created a post,

Postcode wrongly marked as invalid by submit learner data Hub

The Hub / Submit Learner Data is returning a postcode error on a postcode which is valid on the Royal Mail postcode finder and Google search. Does anyone know who to contact to get this centrally c...

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Jonathan Franks created a post,

R06 FRM

Hi, can I just check other people's FRM reports aren't showing yet?

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Jonathan Franks created a post,

R07 Submission

Is anyone else finding the website hangs when submitting a file?