Helen Bryant
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Helen Bryant created a post,
25A-213 Recording co-investment payments
Hi Is anyone else having issues with the 25A-213 PDSAT report (recording co-investment payments) in that it's showing a zero record count but there should be learners on there? I've raised the quer...
Helen Bryant commented,
Funding rules have been updated! Apprenticeship fu...
Funding rules have been updated! Apprenticeship funding rules 2024 to 2025
Helen Bryant commented,
Thanks Matt. We are still experiencing issues this m...
Thanks Matt. We are still experiencing issues this morning - let's hope they fix this asap as we are knee-deep in enrolments!
Helen Bryant commented,
Thanks Sarah. The helpdesk have now said they need s...
Thanks Sarah. The helpdesk have now said they need screenshots of the error screen so that they can escalate it to the Tech Support Team - let's see how long it takes for them to come back!
Helen Bryant commented,
Thanks Louise. I've been told by the helpdesk that t...
Thanks Louise. I've been told by the helpdesk that they haven't received any reports of this from other providers but they clearly have!
Helen Bryant commented,
Hi Louise, thank you - good to know we're not alone!...
Hi Louise, thank you - good to know we're not alone! I did raise a query with the helpdesk after I posted this and I received the same advice but it hasn't worked for us either.
Helen Bryant created a post,
Apprenticeship Service Portal issues
Hi Is anyone else having issues with the AS portal today? We are getting the following message when trying to perform certain tasks: Thanks
Helen Bryant commented,
Thanks Ruth Canham-James. I'm sure it's something th...
Thanks Ruth Canham-James. I'm sure it's something that they've not fully thought through. It'll be interesting to see what they come back with.
Helen Bryant commented,
Ruth Canham-James - have you receieved a response ye...
Ruth Canham-James - have you receieved a response yet from the Technical team? I'm also hoping for some clarification about how this change affects levy account holders v current levy payers. Thanks
Helen Bryant commented,
Thanks Melanie Aspinall - appreciate your response. ...
Thanks Melanie Aspinall - appreciate your response. I guess I'll follow their advice and see if I get a satisfactory response.