Helen Bryant
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Helen Bryant commented,
Hi Lorraine We do the same as you when a learner wants to resume the apprenticeship with a new employer after a gap of more than 12 weeks. It is very interesting and could definitely be very handy, especially where a funding reservation has expired!
Hi Lorraine We do the same as you when a learner wants to resume the apprenticeship with a new employer after a gap of more than 12 weeks. It is very interesting and could definitely be very handy,...
Helen Bryant commented,
Very true Steve, perhaps I'm being a bit premature here!
Very true Steve, perhaps I'm being a bit premature here!
Helen Bryant commented,
Hi Callum Yes, we're still getting the error message too. All I've heard from the helpdesk is that they are aware that a 'few' providers are having issues and they are trying to find a fix. They did advise clearing caches & cookies which I've done but it hasn't worked.
Hi Callum Yes, we're still getting the error message too. All I've heard from the helpdesk is that they are aware that a 'few' providers are having issues and they are trying to find a fix. They di...
Helen Bryant commented,
Hi Lisa Yes, it's delaying our processes and causing some frustration! Let's hope with more people reporting the issue, it'll speed up the fix.....fingers crossed!
Hi Lisa Yes, it's delaying our processes and causing some frustration! Let's hope with more people reporting the issue, it'll speed up the fix.....fingers crossed!
Helen Bryant commented,
Emailed the helpdesk and received this automated reply: [image]
Emailed the helpdesk and received this automated reply:
Helen Bryant commented,
Hi Lisa Thanks for sharing this. Fingers crossed they can resolve this asap.
Hi Lisa Thanks for sharing this. Fingers crossed they can resolve this asap.
Helen Bryant commented,
We're also getting the 504 error today when trying to manually add starts. Has anyone contacted the helpdesk?
We're also getting the 504 error today when trying to manually add starts. Has anyone contacted the helpdesk?
Helen Bryant commented,
Helen Bryant commented,
Jason Poole - we are experiencing the same issue this morning with trying to access the Apprenticeship Service portal and other Gov.UK websites. Is there a known issue? Thanks
Jason Poole - we are experiencing the same issue this morning with trying to access the Apprenticeship Service portal and other Gov.UK websites. Is there a known issue? Thanks
Helen Bryant commented,
Submit Learner Data Team (DfE) and Apprenticeship Service Engagement - thank you for the update, it's much appreciated. Is there any news on when the option to manually add apprentices to the Apprenticeship Service portal will be removed please? Thanks
Submit Learner Data Team (DfE) and Apprenticeship Service Engagement - thank you for the update, it's much appreciated. Is there any news on when the option to manually add apprentices to the Appre...