Tracey Grant
Last activity
Member since
Votes
1
Subscriptions
38
Replies
Tracey Grant commented,
Your employer can do this at any time from their apprenticeship account - there is a section on their home page called "Feedback on training Providers"
Your employer can do this at any time from their apprenticeship account - there is a section on their home page called "Feedback on training Providers"
Tracey Grant commented,
Hi Cynthia As yet we have not received a response from DFE - the query was escalated by them and am just receiving the usual "we escalated this to our Technical Support Team for further clarification". I can't believe that its takes this long to provide a response to what should be an easy question. In the meantime we are continuing as before in that last learning also takes place on the Gateway date, unless we hear otherwise
Hi Cynthia As yet we have not received a response from DFE - the query was escalated by them and am just receiving the usual "we escalated this to our Technical Support Team for further clarificati...
Tracey Grant commented,
Thanks Steve - was really panicked after the session he did!! I'm still awaiting the reply from DFE (its been escalated) - and will add this once received - will be interesting to see what they say 🤔.
Thanks Steve - was really panicked after the session he did!! I'm still awaiting the reply from DFE (its been escalated) - and will add this once received - will be interesting to see what they s...
Tracey Grant commented,
Hi Steve, Thank you for your reply and that is very interesting to hear . The firm was Validera Tracey
Hi Steve, Thank you for your reply and that is very interesting to hear . The firm was Validera Tracey
Tracey Grant commented,
Thank both - our learners all complete a learning activity on day 1 of the programme....its just that occasionally they then decide after that point that they just don't want to carry on
Thank both - our learners all complete a learning activity on day 1 of the programme....its just that occasionally they then decide after that point that they just don't want to carry on
Tracey Grant commented,
I've also now had a response for the additional question above:- "Yes, if a learner withdraws from a standard and then subsequently restarted with the same employer, apprenticeship and provider the ILR again would require a TNP 3 and TNP 4 to be added with the remaining residual costs."
I've also now had a response for the additional question above:- "Yes, if a learner withdraws from a standard and then subsequently restarted with the same employer, apprenticeship and provider the...
Tracey Grant commented,
Well interesting you mention the other scenario about returning to the same employer because i've previously had an issue with that as well and was was told by the helpdesk that the original price should be used and recorded as TNP1 /2 ....again not covered in the guidance, but I suppose this is treated the same as a return from BIL to the same employer..... My other concern with that scenario is then calculating the 5% co-investment element - esp if they have received a refund of the unused element previously and are now appearing to be liable for the full amount again?!
Well interesting you mention the other scenario about returning to the same employer because i've previously had an issue with that as well and was was told by the helpdesk that the original pri...
Tracey Grant commented,
HI All Well i have an update :- where an apprentice withdraws, then returns to the same standard, with the same provider but with a different employer then it is the residual balance and TNP3/4. I am going to try this shortly, but I have also fed back that this scenario needs including within the ILR provider support manual
HI All Well i have an update :- where an apprentice withdraws, then returns to the same standard, with the same provider but with a different employer then it is the residual balance and TNP3/4. I...
Tracey Grant commented,
I've literally just got to the slide mentioned above - which totally contradicts the ILR guidance / plus means further manual intervention is needed in the ILR - so my Returner is currently on TNP1/2!
I've literally just got to the slide mentioned above - which totally contradicts the ILR guidance / plus means further manual intervention is needed in the ILR - so my Returner is currently on TNP...
Tracey Grant commented,
This was definitely coded as a restart - and the funding was the residual balance...and still no reply from DFE!
This was definitely coded as a restart - and the funding was the residual balance...and still no reply from DFE!