Gina Bowles
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Gina Bowles commented,
Thank you so much Ruth it all makes so much more sense now! Gina
Thank you so much Ruth it all makes so much more sense now! Gina
Gina Bowles commented,
Morning - we have the same issue, even tried different browser but still not working. We have logged at ticket and get a standard response back: Thank you for contacting the Apprenticeship Service Support Team. Our Specialist Support team are investigating the issue that some of our users are experiencing when trying to access Apprenticeship Service accounts. I can advise that as this is a timeout error, it is an intermittent issue and you may wish to try again later. This is a high priority investigation and we will provide an update as soon as one is available. If you need help with anything else, you can: • search for help in the apprenticeship service at any time (https://help.apprenticeships.education.gov.uk/hc/en-gb) • email us on helpdesk@manage-apprenticeships.service.gov.uk • call us on 0800 0150 600 We are open from 8am to 8pm, Monday to Friday. Kind regards, Angela Apprenticeship service support This service is provided by the Department for Education (DfE). For further details of how your data is processed and your rights, please view the full DfE personal information charter. https://www.gov.uk/government/organisations/department-for-education/about/personal-information-charter
Morning - we have the same issue, even tried different browser but still not working. We have logged at ticket and get a standard response back: Thank you for contacting the Apprenticeship Servi...
Gina Bowles commented,
Hi Our AAF says R12 at the front but drill in and the data is R10 Our QAR dashboard is not showing the same as the data export! Has anyone else got this issue Gina
Hi Our AAF says R12 at the front but drill in and the data is R10 Our QAR dashboard is not showing the same as the data export! Has anyone else got this issue Gina
Gina Bowles commented,
Gina Bowles commented,
Thanks for this and letting me know where the guidance is. Change of employer is become more and more complicated. I really wish all these books were in pdf so I could read them away from my computer! Thank you once again Gina
Thanks for this and letting me know where the guidance is. Change of employer is become more and more complicated. I really wish all these books were in pdf so I could read them away from my comput...
Gina Bowles commented,
Thank you so much for this - so there is a cap for each apprenticeship? It is so difficult to calculate what is outstanding with DAS and everything else but your explanation has made it much simplier. Thanks Gina
Thank you so much for this - so there is a cap for each apprenticeship? It is so difficult to calculate what is outstanding with DAS and everything else but your explanation has made it much simpli...
Gina Bowles commented,
Hi Not really - we logged a ticket and they worked their magic. However things that I learned from this meeting were Run only the FIS and nothing else Do not let the computer 'go to sleep' Don't leave the computer stay with it. All of the above seemed to fix it on the call we had. Hope this helps Gina
Hi Not really - we logged a ticket and they worked their magic. However things that I learned from this meeting were Run only the FIS and nothing else Do not let the computer 'go to sleep' Don't l...
Gina Bowles commented,
Thanks Steve, sorry my initial questions was a bit rubbish. They are going back on the same standard but the AO for functional skills has changed - we had two different ideas of how it should be done and unfortunately I was completely wrong so thank you for clearing this up for me. Gina
Thanks Steve, sorry my initial questions was a bit rubbish. They are going back on the same standard but the AO for functional skills has changed - we had two different ideas of how it should be d...