Jenny Johnson commented, 20 February 2025 09:19

At times we have to chase employers to 'approve' in their DAS accounts which can run on for weeks. We have always managed the DLOCKS so why the need to change? 

1. Reservations of funds by non-levy - Summary of changes

At times we have to chase employers to 'approve' in their DAS accounts which can run on for weeks. We have always managed the DLOCKS so why the need to change? 

Jenny Johnson commented, 25 March 2026 12:49

Hi there Are you using an EVI code  https://guidance.submit-learner-data.service.gov.uk/25-26/ilr/entity/LearningDeliveryFAM/field/LearnDelFAMType/attribute/EVI Plus the normal Learning completed  & outcome not yet known 2.8

1. SKILLS BOOTCAMP

Hi there Are you using an EVI code  https://guidance.submit-learner-data.service.gov.uk/25-26/ilr/entity/LearningDeliveryFAM/field/LearnDelFAMType/attribute/EVI Plus the normal Learning completed  ...

Jenny Johnson commented, 25 March 2026 12:44

Good afternoon, check your contract, and that should give you GLHs for that funded programme - most are either 60 or 100. But please check the contract.

1. Skills Bootcamp - Planned Hours

Good afternoon, check your contract, and that should give you GLHs for that funded programme - most are either 60 or 100. But please check the contract.

Jenny Johnson commented, 28 January 2026 10:56

Hi there The record still says Live for their L3 which they completed in September 2025 :-(  I will raise again

1. Apprenticeship Service Account

Hi there The record still says Live for their L3 which they completed in September 2025 :-(  I will raise again

Jenny Johnson commented, 28 January 2026 10:20

Hi there Courtney It is not fool proof  You will also need your own company policies and procedures to ensure you establish your own benchmark/% tolerance of AI in the learners work. 

1. AI and plagiarism checker

Hi there Courtney It is not fool proof  You will also need your own company policies and procedures to ensure you establish your own benchmark/% tolerance of AI in the learners work. 

Jenny Johnson commented, 28 January 2026 09:42

Hi there We have had the same issue, with two learners completing and achieving early their L3s and progressing onto L6. There is still a data mismatch going back to September 2025. The help desk says the employer needs to change the end date - the employer couldn't (they screen shared and they didn't have the option as the learner had already achieved & we have received completion payment). Then the helpdesk wanted the evidence from our ILR of the completion which we sent then they said the employer must change the date. We are still stuck with no outcome - who do we complain too - as this is 4 months on......???

1. Apprenticeship Service Account

Hi there We have had the same issue, with two learners completing and achieving early their L3s and progressing onto L6. There is still a data mismatch going back to September 2025. The help desk s...

Jenny Johnson commented, 28 January 2026 09:35

Hi there, We use 'Turnitin' with our apprentice's academic work. Not sure if this answers your question?

1. AI and plagiarism checker

Hi there, We use 'Turnitin' with our apprentice's academic work. Not sure if this answers your question?

Jenny Johnson commented, 16 September 2025 11:52

Thanks for the update and clarification

1. Skills bootcamp and ALS/LSF funding

Thanks for the update and clarification

Jenny Johnson commented, 13 June 2025 14:55

Cheers thanks Steve. Will pull them through. Happy Friday :-)

1. Return from BiL with no Functional skills

Cheers thanks Steve. Will pull them through. Happy Friday :-)

Jenny Johnson commented, 03 June 2025 09:49

Hi there, the employer can stop the learner from the 'start date' in their DAS account. Then, create a new cohort to add the learner to with the new standard.

1. EMPLOYER DELETING A LEARNER FROM DAS ACCOUNT

Hi there, the employer can stop the learner from the 'start date' in their DAS account. Then, create a new cohort to add the learner to with the new standard.