Lisa Margach
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Lisa Margach commented,
Hi Helen, I got that initially, and then about 30 mins later got a reply from a person saying they were looking into it. Although from Sam has said it sounds like not many people are having the issue we are which is a shame. I hope they fix it soon as I am sure you are all the same and just want to process the applications and also don't want to miss out on funding for something that isn't our fault!
Hi Helen, I got that initially, and then about 30 mins later got a reply from a person saying they were looking into it. Although from Sam has said it sounds like not many people are having the is...
Lisa Margach commented,
Hi All, I have raised this with the helpdesk and had the below response: [image] Hopefully they will fix it soon, as I am sure it is causing everyone problems when they cannot process things on the system, it has been on and off since the middle of last week for us.
Hi All, I have raised this with the helpdesk and had the below response: Hopefully they will fix it soon, as I am sure it is causing everyone problems when they cannot process things on the system...
Lisa Margach commented,
Hi All, I don't know if anything has been updated on the system over the weekend, but I have deleted all my 24/25 annotations and uploaded my latest spreadsheet (which had previously failed but now deleted) and it has worked this morning, and the annotations have uploaded 🎉 hopefully this works for others as well! Kind Regards Lisa
Hi All, I don't know if anything has been updated on the system over the weekend, but I have deleted all my 24/25 annotations and uploaded my latest spreadsheet (which had previously failed but now...
Lisa Margach commented,
I uploaded annotations last night and have just checked and they have also failed, but it was working last week when I uploaded annotations. Thanks for this I might not have checked it worked until the next time I ran the PDSAT, if you hear anything back from the helpdesk on this, please update it on here. Thanks Lisa
I uploaded annotations last night and have just checked and they have also failed, but it was working last week when I uploaded annotations. Thanks for this I might not have checked it worked until...
Lisa Margach commented,
I had this recently but it was due to a funding band maximum changing part way through the month and the DfE systems hadn't updated yet so I had learners showing a co-investment that was due, but it wasn't. I raised it with the PDSAT helpdesk, and they were able to sort it out and the learners no longer show on the report, and I haven't done anything my end. It might be worth getting in contact and hopefully they can help with this for you.
I had this recently but it was due to a funding band maximum changing part way through the month and the DfE systems hadn't updated yet so I had learners showing a co-investment that was due, but i...