Annabel Redshaw commented, 19 January 2026 09:20

Good morning 😊 Issue has been resolved.  It is the end date that the employer needs to alter on the apprenticeship service account, below is the response from AS Support and it's worked:- Please note that this will not stop a new record from being added if there is a progression to a new apprenticeship. If there is an overlapping training date error, please advise that they will need to amend the previous end date to be in line with the date the end-point assessment was sat. The new apprenticeship record can then be added. This would still happen if the completion status was being generated. The employer can amend the projected finish date through their employer apprenticeship service (AS) account (https://www.gov.uk/sign-in-apprenticeship-service-account) by: Selecting 'Apprentices' from the 'Apprenticeships' section on the homepage, Selecting 'Manage your apprentices', Locating and selecting the apprentice name from the list, Selecting 'Edit' next to Apprentice details, Inputting a new planned end date e.g. change from December 2025 to September 2024 or earlier.

1. Apprenticeship Service Account

Good morning 😊 Issue has been resolved.  It is the end date that the employer needs to alter on the apprenticeship service account, below is the response from AS Support and it's worked:- Please no...