Annabel Redshaw

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Commmunity Post

Annabel Redshaw commented,

Good morning 😊 Issue has been resolved.  It is the ...

Good morning 😊 Issue has been resolved.  It is the end date that the employer needs to alter on the apprenticeship service account, below is the response from AS Support and it's worked:- Please no...

Commmunity Post

Annabel Redshaw commented,

Hi Ruth Yes the AS record is set up and details app...

Hi Ruth Yes the AS record is set up and details approved with the employer - it's this account that the ILR data mis-match is showing on. The end date of previous employer was 27/07/2025 and she st...

Commmunity Post

Annabel Redshaw commented,

Hi Ruth Thank you for this, the completion payment ...

Hi Ruth Thank you for this, the completion payment month is showing as January 2026, not sure why this would be as his completion was included in the R03 return.  

Commmunity Post

Annabel Redshaw created a post,

Residual Payment

An apprentice changed employer, so I've put the new negotiated training price and negotiated assessment price into the ILR as residual but I'm getting an ILR data mismatch, it isn't recognising the...

Commmunity Post

Annabel Redshaw created a post,

Apprenticeship Service Account

Hi We have an apprentice that has completed and achieved his L2 October 2025 and started his L3 December 2025.  On the apprenticeship service account it is showing as completed but has a data mis-m...

Commmunity Post

Annabel Redshaw commented,

I think my issue was because the employer wasn't app...

I think my issue was because the employer wasn't approving the information timely enough.  If the funding isn't approved by the employer in 2 weeks then it automatically comes back to us.  

Commmunity Post

Annabel Redshaw created a post,

Apprenticeship Service Account

Hi Is anyone else having trouble with the apprenticeship service account?  When I have sent details to the employer to agree, the employer agrees them but they bounce back to us to approve again an...

Commmunity Post

Annabel Redshaw created a post,

Apprentice return for EPA

Hi We have an ex apprentice that used all of their funding for their apprenticeship standard, took EPA and didn't achieve.  This apprentice didn't re-sit and left the employer. After 6 months the a...

Commmunity Post

Annabel Redshaw created a post,

Error R119

Hi We have an apprentice that since R01 has come up with the R119 error code.  He has been on programme since 04/10/2021 but in this time he changed employer and has been on a break in learning so ...

Commmunity Post

Annabel Redshaw created a post,

24/25 Apprenticeship Agreement and Employer Training...

Hi Does anyone know where to find the new Apprenticeship Agreement template for 24/25, Employer Training Agreement and the Training plan? Thank you