Pauline Elliott
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Pauline Elliott commented,
There also seems to be no other way to contact the DfE other than the online form - from which I haven't had any response at all. So frustrating as there are things I need to do but no-one seems bothered/able to do anything!
There also seems to be no other way to contact the DfE other than the online form - from which I haven't had any response at all. So frustrating as there are things I need to do but no-one seems bo...
Pauline Elliott commented,
Graham Palfreman yep, really helpful when they contradict each other!
Graham Palfreman yep, really helpful when they contradict each other!
Pauline Elliott commented,
Pauline Elliott commented,
Henry Wish it does not error on SLD but maybe the issue of why they are so wildly different could be looked into?
Henry Wish it does not error on SLD but maybe the issue of why they are so wildly different could be looked into?
Pauline Elliott commented,
@Steve all of them! Been locked out since last Thursday as password reset emails are not working. Luckily, the service desk have manually reset mine this morning and it seems fine now. I've had a 2 users locked out for weeks recently so was panicking as the super user not being able to get into anything, especially as it told me it was the wrong username/password which it very definitely wasn't!
@Steve all of them! Been locked out since last Thursday as password reset emails are not working. Luckily, the service desk have manually reset mine this morning and it seems fine now. I've had a 2...
Pauline Elliott commented,
@Melanie No idea and they are not getting back to me so really starting to worry about the funding claim :-(
@Melanie No idea and they are not getting back to me so really starting to worry about the funding claim :-(
Pauline Elliott commented,
Thanks for that, I'm still waiting for a reply as well so will see what happens. Always comforting when they don't know what's wrong!
Thanks for that, I'm still waiting for a reply as well so will see what happens. Always comforting when they don't know what's wrong!
Pauline Elliott commented,
Wendy Kay I've also got this, have you had a resolve yet? We've got learners that are showing on DAS as a mismatch but they don't come off in the mismatch report when you submit an ILR. All learners been on since between Nov 2020 and Oct 2021 with no issues and been paid all that time then suddenly just appeared in the last month as an issue.
Wendy Kay I've also got this, have you had a resolve yet? We've got learners that are showing on DAS as a mismatch but they don't come off in the mismatch report when you submit an ILR. All learner...
Pauline Elliott commented,
Peter Hancock why does that not surprise me that it's different?! Let's hope they sort it quickly! FIS had got rid of my R132 errors but still get R133 which concern me as we haven't said it's limited to only those that work under 22 hours, mainly because I can't see it in the Funding Rules, the crystal ball is not working well at present!
Peter Hancock why does that not surprise me that it's different?! Let's hope they sort it quickly! FIS had got rid of my R132 errors but still get R133 which concern me as we haven't said it's limi...
Pauline Elliott commented,
Steve Hewitt I'm glad it's not only me thinking R133 seems wrong. Where is this in the Funding Rules as I haven't seen it? R132 appears to have been fixed in FIS 2122.11 though.
Steve Hewitt I'm glad it's not only me thinking R133 seems wrong. Where is this in the Funding Rules as I haven't seen it? R132 appears to have been fixed in FIS 2122.11 though.