Treise O'Rourke created a post, 03 November 2025 12:21

Apps not showing as complete in App Service

1. Further education and training providers

Good afternoon, Our apprentices who achieved in September are all still showing as live in the App Service and this is stopping us from processing some progressions. We have been paid so it is not ...

Treise O'Rourke created a post, 03 October 2024 11:27

EmpStat_21 not triggering for FM38

1. Further education and training providers

Good afternoon, We have been contacted by one of the combined authorities that we deliver ASF for to let us know that we have learners with blank employment statuses, when we have checked the statu...

Treise O'Rourke created a post, 10 September 2024 12:53

Change of employer - App Service issue

1. Further education and training providers

Good afternoon, I'm hoping somebody here may be able to help as we haven't had much luck with the helpdesk. We have an apprentice who has changed employer and the new employer wants to use a levy t...

Treise O'Rourke created a post, 28 November 2022 14:58

Element 2 high needs funding

1. Further education and training providers

Good Afternoon,   We have some learners this year that we are claiming high needs funding from our local LA for, some are in receipt of the element 3 top up and we have found the flag for those on ...

Treise O'Rourke created a post, 13 September 2022 12:59

ACT field and Achievement Date R02 VS R13

1. Further education and training providers

Good Afternoon, We have a number of learners who have actual end dates in 21/22 and achievement dates in 22/23. If we complete the ACT field end date with the achievement date we get an error in 21...