Paul Taylor

Systems and MI Manager at The Growth Company

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Paul Taylor commented,

Hi Laura In addition to the advice above it's worth spending some time going through the detail of the reports and understanding what income could come back in during the R14 and what steps you need to take to retrieve this income.  Clawback is usually due to the following factors; rule violations, Apps Service mismatches, or late processed leavers. You will need to find out for each of your learners why the clawback has occurred and then what can be done to fix this for each learner. It's not unusual to have a large number of rule violations at this time of the year as you are inputting data across two ILR years. Make sure you have a rule violation cleansing process that deal with each year and look for patterns or errors in your R02 22/23 and R14 21/22 submission as you may be able to pinpoint this to particular delivery areas or admin staff. Apps mismatches can be more difficult to fix as they involve some employer input. If you have payback then it could be that you have an employer or employers that have incorrectly stopped payment on the apps service earlier than the ILR end date. This will take some unpicking with your delivery staff and the employer but if it is an error the employer can correct this via the Apps Service. If it is late processed leavers that have generated payback (processed in September but with end dates back to May for example), then there may be little you can do abut this other than reporting this into your management teams and highlight where this occurs within your business and the financial impact. If you need help with this then your MIS may provide some data support services that you could call on or there will be colleagues in the sector that provide this service which may be worth paying for for given the scale of the income that may be at risk. You should develop a plan for managing your R14 process aimed at making sure you data is as clean as possible, maybe limiting access to the MIS post R02, and making regular submissions (daily if possible) through the R14 period to check rule violations, mismatches, and the income value. 

Hi Laura In addition to the advice above it's worth spending some time going through the detail of the reports and understanding what income could come back in during the R14 and what steps you nee...

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Paul Taylor commented,

Hi - yes the R14 data should be in the Power BI dashboard on VYE but the download are not yet there which is unhelpful for the checking process

Hi - yes the R14 data should be in the Power BI dashboard on VYE but the download are not yet there which is unhelpful for the checking process