Henry Wish

I'm a member of the DFE Service Desk Team - Specialising in FIS and Data enquires. Feel free to message me or get in touch via our online form. Please include attachments where required but no personal information. Thank you, Henry W

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Community Reply

Henry Wish commented,

Good morning Liam Darby,  Is this still the case?  There might be traffic issues, let me know and I can look in to this. Cheers,  Henry W

Good morning Liam Darby,  Is this still the case?  There might be traffic issues, let me know and I can look in to this. Cheers,  Henry W

Community Reply

Henry Wish commented,

I would also ensure you try to run it on a local device and not a shared/network device. Sometimes ICT set strict read/write permissions and this can block our programs from running correctly. Thank you,  Henry W

I would also ensure you try to run it on a local device and not a shared/network device. Sometimes ICT set strict read/write permissions and this can block our programs from running correctly. Than...

Community Reply

Henry Wish commented,

Good afternoon,  I can confirm PDSAT 2324 is out and running. Cheers,  Henry W

Good afternoon,  I can confirm PDSAT 2324 is out and running. Cheers,  Henry W

Community Reply

Henry Wish commented,

Update - PDSAT 2324 is out and running!  Cheers,  Henry W

Update - PDSAT 2324 is out and running!  Cheers,  Henry W

Community Reply

Henry Wish commented,

Good afternoon Ibrahim Mayat and Richard Phipps,  I hope you both had a fantastic weekend! Rest assured your comments have been passed along to the PDSAT and returns teams for consideration.  Thank you,  Henry W

Good afternoon Ibrahim Mayat and Richard Phipps,  I hope you both had a fantastic weekend! Rest assured your comments have been passed along to the PDSAT and returns teams for consideration.  Thank...

Community Reply

Henry Wish commented,

Good morning Becka,  There are a number of issues that can cause 'XML not well formed.' Did you manually add in this data or use a tool? If the structure of the code is broken then the file cannot be read.  Cheers,  Henry W

Good morning Becka,  There are a number of issues that can cause 'XML not well formed.' Did you manually add in this data or use a tool? If the structure of the code is broken then the file cannot ...

Community Reply

Henry Wish commented,

Good morning Gary John Carney,  I hope all's well. If you are still encountering this issue please contact us using the online form, mentioning myself, and we will assist you further. Cheers,  Henry W

Good morning Gary John Carney,  I hope all's well. If you are still encountering this issue please contact us using the online form, mentioning myself, and we will assist you further. Cheers,  Henry W

Community Reply

Henry Wish commented,

Hi Helen Ogden,  I don't believe I've seen your enquiry regarding FIS and PDSAT, please use the online form and we'll find a solution. Thank you,  Henry W

Hi Helen Ogden,  I don't believe I've seen your enquiry regarding FIS and PDSAT, please use the online form and we'll find a solution. Thank you,  Henry W

Community Reply

Henry Wish commented,

Good afternoon Karen Simmons, If you email in to the service desk or use the online form, mentioning ILR and PDSAT, I will pick it up and pass it on the the PDSAT technicians for review/feedback. Thank you,  Henry W

Good afternoon Karen Simmons, If you email in to the service desk or use the online form, mentioning ILR and PDSAT, I will pick it up and pass it on the the PDSAT technicians for review/feedback. T...