1. Old learners appearing on co-investment report

Good morning allJust linking this thread to another one on same subject that I posted an update on a couple of days ago. Hopefully this helps. Any remaining apprentices where the issue still exists...

1. R01 & R13 Co-investment showing where not due

In reply to Emma Ford · View original commentHello Emma, the issues affected a number of different scenarios and earlier this week we have implemented a fix which will resolve the majority. Provide...

1. Submit Learner Data not working

Hello all, apologies once again for the downtime earlier. We restored performance at 5.30 and the queue at that point processed at normal speeds. A number of additional submissions happened up unti...

1. R01 & R13 Co-investment showing where not due

In reply to Andrew Dickens · View original commentHello Andrew Dickens - no action required by any provider affected by this issue as we will carry out any action on your behalf as part of the R14 ...

1. R01 & R13 Co-investment showing where not due

In reply to Matthew Smith · View original commentThanks for the nudge Matthew. We have identified the likely cause of this issue and are currently testing a solution. We aim to release this before ...

1. New DAS Prior Learning Field

Thanks for the question Ruth which we will take away to consider and post back here with an update. In the meantime please consider the above posted response I made to be correct.UPDATE: - Ruth, I ...

1. R01 & R13 Co-investment showing where not due

Hello both, we are aware this issue has occurred recently and while an initial solution seems to have solved most impacted apprentices, we are still investigating some that remain. If you believe y...

1. New DAS Prior Learning Field

Thank you again for alerting us to the issues with the advice you have received from our team,  and thanks to the community here for the support to provide a definitive answer. It is clear that the...

1. New DAS Prior Learning Field

Hello, just posting a holding note to say thanks to alerting us to issues with the advice on these fields and we will post a confirmed response once we've doble checked internally. Can I clarify if...

1. Apprenticeship service changes to pausing payments f...

Thank you for your feedback regarding the recent changes to the Apprenticeship Service that support the transition to using ILR data to create and manage apprenticeship records.  As part of this ch...