Jason Poole
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Jason Poole commented,
Good afternoon, we believe the issue causing 504 err...
Good afternoon, we believe the issue causing 504 errors is now resolved so please go ahead and access the apprenticeship service as normal. If you previously raised a support call about this issue ...
Jason Poole commented,
Good morning everybody. Just confirming we are aware...
Good morning everybody. Just confirming we are aware users are having issues accessing some part of the apprenticeship service. It is likely you will see the problem as intermittent, with page refr...
Jason Poole commented,
Regarding the issue with DfE sign-in please follow t...
Regarding the issue with DfE sign-in please follow the pinned thread for updates. Linked here - Further education and training providers community - DfE Sign-In Service Update
Jason Poole commented,
Regarding the issue with DfE sign-in please follow t...
Regarding the issue with DfE sign-in please follow the pinned thread for updates. Linked here - Further education and training providers community - DfE Sign-In Service Update
Jason Poole commented,
Good morning, Apprenticeship Services were restored ...
Good morning, Apprenticeship Services were restored on Tuesday but there is an issue with DfE Sign-In this morning (Thursday) which is affecting all DfE Services that use this authentication route....
Jason Poole commented,
Good afternoon. Just to confirm that we have experie...
Good afternoon. Just to confirm that we have experienced issues with some aspects of apprenticeship services earlier today (Tuesday). We have identified the cause and users should see services retu...
Jason Poole commented,
Thanks for raising this - we are not aware of any is...
Thanks for raising this - we are not aware of any issues so will ensure this is investigated and post an update on here.
Jason Poole commented,
Hello amarcinov There is no need to resubmit the fi...
Hello amarcinov There is no need to resubmit the file unless you have made any changes. If it does not finish processing we will be resubmitting it on your behalf as part of the month end payment p...
Jason Poole commented,
Good afternoon, thanks for raising this issue which ...
Good afternoon, thanks for raising this issue which started occurring this afternoon. We have identified the cause and made a change inthe last hour which has addressed the impact you were experien...