1. R12 Apprenticeship Monthly Payment Report

We had one of these too - really odd. We have been asked to share the ULN with the helpdesk so they can investigate further.

1. QAR 2025/26

Jodie Cataldo yes we have a withdrawal with actual end date 30/12/9999

1. PDSAT test 10 ii- EPA employment evidence

Yes in that case we've had some conflicting advice too! Thank you both :)

1. PDSAT test 10 ii- EPA employment evidence

Does anybody know if the signed Apprenticeship Agreement or Training Plan would be suitable evidence if the apprenticeship duration and end date covers the End Point Assessment period?

1. L7 Transfer from Another Provider

Yes I got the following last week : "...any apprentice who started a level 7 apprenticeship before 1 January 2026 will continue to be funded through to completion. Changes to funding for level 7 ap...

1. Using ILR data to create cohort requests in the digi...

We were given this guidance by the helpdesk: https://youtu.be/bFP-U6bzCVw?si=x_DNrV__sDrG0JpM and Training Providers: Transitioning to the ILR led add an apprentice journey- a live walkthrough Have...

1. Past Planned End Date AAF Checking learners

We have a learner currently on a break who is included in the figure - they were PPLED at the time of going on a break. I thought they would be excluded on the basis they have an actual end date......

1. One Advanced customer service

Hi Sharon, I can't offer any additional advice but we are also in the same boat with very intermittent service from our account manager. We try to use the support portal/ticket system as much as we...