Jonathan Franks

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Jonathan Franks commented,

Thanks Chris, after several hours the file eventually failed, and my second file has completed so it must have been a blip!

Thanks Chris, after several hours the file eventually failed, and my second file has completed so it must have been a blip!

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Jonathan Franks commented,

No Steve, after you said, I sent a new file and that went through no problem. You had already sent your two files so maybe they were both caught up in the issue; I suspect if you send a third file now it will be OK...he says...

No Steve, after you said, I sent a new file and that went through no problem. You had already sent your two files so maybe they were both caught up in the issue; I suspect if you send a third file ...

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Jonathan Franks commented,

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Jonathan Franks commented,

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Jonathan Franks commented,

Thanks for sending this update Richard, I'll re-send my file later and see if this has been turned-off, cheers.

Thanks for sending this update Richard, I'll re-send my file later and see if this has been turned-off, cheers.

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Jonathan Franks commented,

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Jonathan Franks commented,

Hi Richard, thank you for this, this is exactly my experience too. If the ESFA comes back with an response I'd be grateful if you would pass it on there, thank you.

Hi Richard, thank you for this, this is exactly my experience too. If the ESFA comes back with an response I'd be grateful if you would pass it on there, thank you.

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Jonathan Franks commented,

Our reports are now present, hopefully yours are too

Our reports are now present, hopefully yours are too

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Jonathan Franks commented,

Hi, I've just sent a new file this morning and all the continuance queries have cleared, hopefully this will be the case for you all too

Hi, I've just sent a new file this morning and all the continuance queries have cleared, hopefully this will be the case for you all too