Helen Bryant commented, 10 September 2024 13:24

Hi Louise, thank you - good to know we're not alone! I did raise a query with the helpdesk after I posted this and I received the same advice but it hasn't worked for us either.

1. Apprenticeship Service Portal issues

Hi Louise, thank you - good to know we're not alone! I did raise a query with the helpdesk after I posted this and I received the same advice but it hasn't worked for us either.

Helen Bryant commented, 09 April 2024 15:34

Thanks Ruth Canham-James. I'm sure it's something that they've not fully thought through. It'll be interesting to see what they come back with. 

1. New funding from April 1st 2024

Thanks Ruth Canham-James. I'm sure it's something that they've not fully thought through. It'll be interesting to see what they come back with. 

Helen Bryant commented, 09 April 2024 09:26

Ruth Canham-James - have you receieved a response yet from the Technical team? I'm also hoping for some clarification about how this change affects levy account holders v current levy payers. Thanks

1. New funding from April 1st 2024

Ruth Canham-James - have you receieved a response yet from the Technical team? I'm also hoping for some clarification about how this change affects levy account holders v current levy payers. Thanks

Helen Bryant commented, 17 August 2023 12:52

Same here :(

1. Training Provider DAS not working

Same here :(

Helen Bryant commented, 27 July 2023 11:30

Thanks Steve, really appreciate your advice. 

1. Practical period start date

Thanks Steve, really appreciate your advice. 

Helen Bryant commented, 15 June 2023 13:09

Thanks Lorraine for your reply - it's reassuring to know that the process you are using isn't creating any Dlocks. Interestingly though, when I clarified with the helpdesk what they meant by 'at any point' I had this response: [image] I wasn't aware that the record a change of employer functionality could be used where the change had happened after 12 weeks....are you? Their reply also contains a hypothetical example if you'd like to see it?

1. COE - after 30 days but before 12 weeks

Thanks Lorraine for your reply - it's reassuring to know that the process you are using isn't creating any Dlocks. Interestingly though, when I clarified with the helpdesk what they meant by 'at an...

Helen Bryant commented, 15 June 2023 11:05

Thanks for your reply Martin. I have read the rules several times but what's confusing is P.320.3 that says 'register the apprentice on the apprenticeship service........' - the apprentice would already be registered under the previous employer's account; all we're doing with a COE is transferring the apprentice from one employer to another.  I've also raised my query with the AS and they have just replied with this: [image] I have gone back to them though to clarify what they mean by 'at any point.'

1. COE - after 30 days but before 12 weeks

Thanks for your reply Martin. I have read the rules several times but what's confusing is P.320.3 that says 'register the apprentice on the apprenticeship service........' - the apprentice would al...

Helen Bryant commented, 17 May 2023 10:12

No, me neither so any advice would be very gratefully received.

1. Appr 23/24 - Minimal Financial Assistance declaration

No, me neither so any advice would be very gratefully received.

Helen Bryant commented, 17 May 2023 09:58

Hi Steve, did you receive any advice regarding the MFA declaration? I'm curious as I too have the same questions regarding when an MFA declaration is supposed to be used.  Thanks, Helen

1. Appr 23/24 - Minimal Financial Assistance declaration

Hi Steve, did you receive any advice regarding the MFA declaration? I'm curious as I too have the same questions regarding when an MFA declaration is supposed to be used.  Thanks, Helen

Helen Bryant commented, 11 August 2022 15:03

Thank you Martin.

1. Gardening leave

Thank you Martin.