1. R12 QAR Data Download

Hi Gina I need your help. We have a significant discrepancy in the achievement rate, where we expect a higher percentage compared to what the dashboard shows. We have reviewed the hybrid approach, ...

1. Will previous years' QAR change with additional with...

We have some learners who completed their practical period and did more 80% of programme. Their PED in 2023/24. Ending to last date of activities which is in 2023/24. Will they affect the 2024/25 a...

1. Calculating retention

I have some learners that have completed with no achievement, achievement and withdraw. To calculate the retention rate, is it right to use the formula as follows: achievement + Completed no achiev...

1. Past Planned End Date - AAF

Suppose a learner has completed their apprenticeship programme after being on the programme beyond the planned period. Does it affect the success rate? We have completed learners who had gone past ...

1. R14 Clawback

At R03, we had a clawback in addition the amount on the remittance was different from the final amount stated on the monthly payment through the period end report. After reaching out to helpdesk, t...