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Thanks Jessica, glad to know it isn't just me having this issue, although sorry to hear you are having it also.
I got the same reply last week where they asked for the ULN as well. Hopefully they can resolve this for us, as I have 4 learners I have found on the report in this situation now.
In reply to rachel.dennis · View original comment
Hi Rachel
Did you get a response from the helpdesk? We've got a learner appearing on the R01 report now that shouldn't be there!
In reply to Helen Bryant · View original comment
Hi Helen,
I currently have 3 tickets in about this issue from P12 and like Helen just keep getting the email we are looking into your queries and will update you in 10 working days :( If I do hear anything I will update on here.
In reply to Lisa Margach · View original comment
Hi Lisa
Thanks for the update. Think I'll raise a ticket too, no doubt I'll get the same response as you. I'll update here as well if they come back with a response (other than 'we are looking into..........)!
Lisa Margach
R12 Apprenticeship Monthly Payment Report
Created
Is anyone else having issues with unexpected co-investments showing on their R12 Apprenticeship Monthly Payment Report.
We have had several learners who are with non-levy employers who where under 22 when they started showing both plus and minus co-investments due from the employer this month, when I don't think this is correct.
I have raised this with the helpdesk and it is currently with the technical team, but I have never had this many anomalies on a monthly report before and just wanted to know if anyone else has anything like this happening to them?
Thanks
Lisa