Annabel Redshaw

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Price amount above funding band limit

We have an apprentice our total negotiated price is £17000 (funding bank upper limit is £21000),  The apprentice has had prior learning from previous enrolment hence the £4000 reduction.  We are sh...

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ProSolution - rolling apprentices over to next academic year

Hi We are using Prosolution for our apprentice's.  For the next academic year can they be automatically rolled over from 22/23 to 23/24 for their programme and component aims or does this have to b...

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Employer update on reports

Hi How come the employer details (EDRS number) on the monthly payment reports don't change when an apprentice changes employer?

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Co-investment below band upper limit due from employer

Hi Looking at the monthly payment report (which I don't think shows completion payments), we have an amount in the "co-investment below bank upper limit due from employer".  The employer is a large...

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Apprenticeship Service Account - Status update

Hi How long does it take for the status to be changed to completed on the apprenticeship service account after the apprentice has achieved?  We have apprentices that achieved Jan / Feb 2023 that ar...

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DLOCK07

Hi, we have a DLOCK07 error with regards to training cost.  The employer set the apprenticeship account up as £9000 as advised which we approved, then when starting the apprentice we noticed more p...

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Apprentice transfer from standard to new version

Hi We have apprentices on the Sports Turf apprenticeship version 1, a new version has just come out - can they be put onto the new version?     Anni  

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DLOCK-02 No matching record found in the employer digital accoun

Hi We have this error in the Apprenticeship Data Match Report  No matching record found in the employer digital account for the ULN.  This apprentice started on programme in September 2020 and was ...

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16-18 apprentice pay

Hi A quick query, if an apprentice was 16-18 when they started and become 19 before they complete, does the employer need to pay them the minimum wage for a 19 year old or can they continue to pay ...

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Apprenticeship Service Account

Hi Is anyone having trouble with the Apprenticeship Service Account, it isn't letting me save or add any details?   Thank you