Annabel Redshaw created a post, 21 June 2023 07:32

Co-investment below band upper limit due from employer

1. Further education and training providers

Hi Looking at the monthly payment report (which I don't think shows completion payments), we have an amount in the "co-investment below bank upper limit due from employer".  The employer is a large...

Annabel Redshaw created a post, 07 June 2023 08:42

Apprenticeship Service Account - Status update

1. Further education and training providers

Hi How long does it take for the status to be changed to completed on the apprenticeship service account after the apprentice has achieved?  We have apprentices that achieved Jan / Feb 2023 that ar...

Annabel Redshaw created a post, 07 June 2023 08:29

DLOCK07

1. Further education and training providers

Hi, we have a DLOCK07 error with regards to training cost.  The employer set the apprenticeship account up as £9000 as advised which we approved, then when starting the apprentice we noticed more p...

Annabel Redshaw created a post, 16 March 2023 16:12

Apprentice transfer from standard to new version

1. Further education and training providers

Hi We have apprentices on the Sports Turf apprenticeship version 1, a new version has just come out - can they be put onto the new version?     Anni  

Annabel Redshaw created a post, 08 March 2023 14:37

DLOCK-02 No matching record found in the employer digital accoun

1. Further education and training providers

Hi We have this error in the Apprenticeship Data Match Report  No matching record found in the employer digital account for the ULN.  This apprentice started on programme in September 2020 and was ...

Annabel Redshaw created a post, 27 February 2023 08:38

16-18 apprentice pay

1. Further education and training providers

Hi A quick query, if an apprentice was 16-18 when they started and become 19 before they complete, does the employer need to pay them the minimum wage for a 19 year old or can they continue to pay ...

Annabel Redshaw created a post, 31 January 2023 10:00

Apprenticeship Service Account

1. Further education and training providers

Hi Is anyone having trouble with the Apprenticeship Service Account, it isn't letting me save or add any details?   Thank you

Annabel Redshaw created a post, 10 January 2023 15:52

Apprentice at Gateway - withdraws

1. Further education and training providers

Hi We had an apprentice that was put to Gateway July (last academic year) they are a late notified leaver so need to be withdrawn how do I code it in this year?  

Annabel Redshaw created a post, 01 November 2022 16:01

Apprenticeship Service Account

1. Further education and training providers

Hi Has anyone had trouble signing into the apprenticeship service account today?  I get site can't be reached.  

Annabel Redshaw created a post, 26 October 2022 16:09

Apprentice start date

1. Further education and training providers

Hi   we have an apprentice that started on programme in September 2022, the employer hadn't got their apprenticeship service account set up in time but has made reservations for October, can I just...