Angela Williams commented, 04 July 2022 09:14

Same here - starts to process and then the site creashes!

1. ILR file file uploading

Same here - starts to process and then the site creashes!

Angela Williams commented, 15 January 2026 15:23

Hi Carrie, This is actually the first time I have processed a change of employer where the new employer has used a levy transfer, but I am having issues with a datalock, hopefully just with dates and not the fact that it was non levy and now a levy transfer. Will post an update when the technical team have responded to my query.

1. DLock_10

Hi Carrie, This is actually the first time I have processed a change of employer where the new employer has used a levy transfer, but I am having issues with a datalock, hopefully just with dates a...

Angela Williams commented, 15 January 2026 12:44

Thanks Ruth for your feedback. Just noticed that I forgot to include the following in my original post - The new employer approved their apprentice - non levy, but then stopped it and resent another cohort to be used as a Levy transfer. So on the Digital Account there are 2 lines for the new employer - one stopped in October and one Live with same month. No sure if this is causing a further issue, waiting for the technical team to advise any other information.          

1. DLock_10

Thanks Ruth for your feedback. Just noticed that I forgot to include the following in my original post - The new employer approved their apprentice - non levy, but then stopped it and resent anothe...

Angela Williams commented, 03 July 2025 15:14

Thanks Ruth I have a few apprentices from September who have now withdrawn from E&M so I'll have to ensure the records are carried over.

1. Continuing Apprentices with closed components into 25/26

Thanks Ruth I have a few apprentices from September who have now withdrawn from E&M so I'll have to ensure the records are carried over.

Angela Williams commented, 22 April 2025 14:59

Thanks Ruth - yes there is RPL for the new standard, first time I have had this scenario for an apprentice.

1. Apprentice - restart - new employer - new standard

Thanks Ruth - yes there is RPL for the new standard, first time I have had this scenario for an apprentice.

Angela Williams commented, 28 August 2024 12:27

Yes I had the same problem was using Edge copied and pasted the password reset link into Google chrome and it worked for me

1. LRS Password Renewal

Yes I had the same problem was using Edge copied and pasted the password reset link into Google chrome and it worked for me

Angela Williams commented, 21 August 2024 13:38

Update - I submitted a new file to SLD today and these errors have now disappeared!!!!!    

1. R01 error - LearnAimRef_133

Update - I submitted a new file to SLD today and these errors have now disappeared!!!!!    

Angela Williams commented, 20 August 2024 11:44

Hi Steve yes all under SOF 116 GLA and the errors are reported through SLD.

1. R01 error - LearnAimRef_133

Hi Steve yes all under SOF 116 GLA and the errors are reported through SLD.

Angela Williams commented, 17 July 2024 14:14

Hi Ben thanks for your reply. As these are the first apprentices we have had transferred to us the answer is no I have not ticked the 'restart indicator'. Should I have also added their original start date from the other provider which was 18/11/2021 on our ILR? thanks Angie

1. The actual duration of the programme does not reach min duration

Hi Ben thanks for your reply. As these are the first apprentices we have had transferred to us the answer is no I have not ticked the 'restart indicator'. Should I have also added their original st...

Angela Williams commented, 12 April 2023 09:25

Thanks Lisa I'm going to re-try today - wish me luck lol!

1. PDSAT Annotations

Thanks Lisa I'm going to re-try today - wish me luck lol!