Tracey Grant commented, 14 November 2025 16:19

I've literally just got to the slide mentioned above  - which totally contradicts the ILR guidance / plus means further manual intervention is needed in the ILR - so my Returner is currently on TNP1/2!

1. Apprentice re-starts

I've literally just got to the slide mentioned above  - which totally contradicts the ILR guidance / plus means further manual intervention is needed in the ILR - so my Returner is currently on TNP...

Tracey Grant commented, 14 November 2025 16:04

This was definitely coded as a restart  - and the funding was the residual balance...and still no reply from DFE!

1. Apprentice re-starts

This was definitely coded as a restart  - and the funding was the residual balance...and still no reply from DFE!

Tracey Grant commented, 14 November 2025 10:20

Hi Alice, No i've not not seen this - and I must admit I did wonder if it should be TNP3/4 - I'll certainly watch this! Many thanks Tracey

1. Apprentice re-starts

Hi Alice, No i've not not seen this - and I must admit I did wonder if it should be TNP3/4 - I'll certainly watch this! Many thanks Tracey

Tracey Grant commented, 13 November 2025 12:27

Hi Ruth Thanks  for your reply - which confirms exactly what I have done - yet we have not being paid correctly ie we have not received any new monthly payments since restarting and now they have completed we are only being paid the difference between the residual price and what was previously paid under the first period of learning - in essence the restart is being treated as just a renegotiated price...suggesting that the TNP codes for the restart should have been recorded as TNP3/4?! I am currently awaiting a reply from the helpdesk on this one....so wish me luck! Tracey

1. Apprentice re-starts

Hi Ruth Thanks  for your reply - which confirms exactly what I have done - yet we have not being paid correctly ie we have not received any new monthly payments since restarting and now they have c...

Tracey Grant commented, 03 November 2025 17:07

will let you know how I get on!

1. Learner re-start

will let you know how I get on!

Tracey Grant commented, 03 November 2025 16:05

Hi Ruth We've treated them as a new start from 9/10/25 and assumed that as they were on less than 33 days previously (PLR confirms only this one episode in 2023) that it would not count against us. It does seem very harsh that on one the one hand they are counted as DNS...but the next Provider is the one to lose out!

1. Learner re-start

Hi Ruth We've treated them as a new start from 9/10/25 and assumed that as they were on less than 33 days previously (PLR confirms only this one episode in 2023) that it would not count against us....

Tracey Grant commented, 03 November 2025 15:49

Hi Steve, I agree that's what appears to have been done - but if a learner is a Did not Start then this should cancel the start  surely.......otherwise yet again we are being penalised  

1. Learner re-start

Hi Steve, I agree that's what appears to have been done - but if a learner is a Did not Start then this should cancel the start  surely.......otherwise yet again we are being penalised  

Tracey Grant commented, 18 September 2025 15:02

Thank you, I figured as much.....

1. funding over band maximum

Thank you, I figured as much.....

Tracey Grant commented, 01 May 2025 14:51

Thanks Steve. Much appreciated Tracey

1. Temporary absences from the UK

Thanks Steve. Much appreciated Tracey

Tracey Grant commented, 28 April 2025 07:35

Hi Ruth thanks for your reply - and yes I agree with you it doesn't make sense  - happy to discuss off-line if you have 5 minutes - my email is tracey@brighterhorizonstraining.co.uk thanks Tracey

1. Apprentice restarting and TNP1 / TNP2

Hi Ruth thanks for your reply - and yes I agree with you it doesn't make sense  - happy to discuss off-line if you have 5 minutes - my email is tracey@brighterhorizonstraining.co.uk thanks Tracey