Mark Fenwick

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Compliance document signatures

Hi,  We have a learner whose official start date is the 16/01 and the apprenticeship agreement and training plan are both signed on the 16/01, however, the employer provider agreement was not signe...

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Break in learning process

Hi,  I was hoping someone could help. When we first started delivering apprenticeships we was working with a college and we adopted their processes; due to this, we still send forms for signature, ...

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New April Co-Investment Rule

Hi,  Has anybody else been charged the co-investment for the learners that should have been exempt due to the new non-levy 16-21 waiver? Kind regards, 

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Change of employer

Hi,  I was hoping someone could help with the below.  We have a learner who has changed employers and to submit this change on the ILR i need to submit the residual fees, the learner in question is...

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LSF Apprenticeships

Hi,  I am submitting our first LSF claim, can anybody help with the below: Can the 'date to:' field be left blank, if not what would you recommend is added here? We are unsure on how long our learn...

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16-18 employer and provider incentive payment

Hi,  If an apprentice is still an eligible apprentice, however, they have already completed another apprenticeship elsewhere and the 16-18 incentive has already been claimed, can this still be clai...

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EPA and OTJH's

The DSW toolkit advises “the apprentice can start working on their project and portfolio 3 months before gateway” If the work-based project and portfolio of evidence is completed during the on-prog...

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Completed but not achieved

Hi, I was wondering if anyone can help with the below please: I have a learner that has completed their practical training and gone through to gateway, they have sat one element of gateway and fail...

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Withdrawal after entered gateway

Hi, we have a learner who has withdrawn from the apprenticeship after entering gateway, is it right that they would be a withdrawal? Rather than a completer who has not achieved, as they have not s...

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A learner in care

Hi,  I was wondering if anybody could help with the below: We are in this process of an application for a learner who is currently in care, they are 17 and currently do not have a passport or drive...