Henry Wish commented, 04 July 2023 08:56

Thank you @..., I've passed it to the relevant team. Cheers,  Henry W

1. Accountability framework dashboard / Breaks in learning

Thank you @..., I've passed it to the relevant team. Cheers,  Henry W

Henry Wish commented, 04 July 2023 07:24

Good morning @...,  Please can you get in touch via our online form with this issue you're encountering and we can help find a solution.  Thank you,  Henry W

1. Accountability framework dashboard / Breaks in learning

Good morning @...,  Please can you get in touch via our online form with this issue you're encountering and we can help find a solution.  Thank you,  Henry W

Henry Wish commented, 28 June 2023 10:49

Hi all,   This has now been resolved. Please re-submit your ILR to SLD. Thank you,  Henry W

1. Employer Identifiers

Hi all,   This has now been resolved. Please re-submit your ILR to SLD. Thank you,  Henry W

Henry Wish commented, 28 June 2023 09:38

Good morning all,  The technical team have advised this has now been resolved. Please re-upload your data to SLD. Thank you,  Henry W

1. ILR Export R11 Employer Identifier Errors

Good morning all,  The technical team have advised this has now been resolved. Please re-upload your data to SLD. Thank you,  Henry W

Henry Wish commented, 19 June 2023 13:31

Good afternoon all,  I'm pleased to inform you this issue has now been resolved.  Users should now receive their registration emails but they will need to re-apply. Thank you,  Henry 

1. *Fixed* IDAMS Email Issue

Good afternoon all,  I'm pleased to inform you this issue has now been resolved.  Users should now receive their registration emails but they will need to re-apply. Thank you,  Henry 

Henry Wish commented, 19 June 2023 11:43

Pauline Elliott Before I can discuss this further with the FIS technical team, please can you let me know if the FIS reference data for 2223.13 is 23? You can check at the bottom right hand side of the window. Once we know you're on the latest FIS and reference data we can proceed with looking at discrepancies between the two systems. Thank you,  Henry

1. LearnDelFAMType_114

Pauline Elliott Before I can discuss this further with the FIS technical team, please can you let me know if the FIS reference data for 2223.13 is 23? You can check at the bottom right hand side of...

Henry Wish commented, 19 June 2023 11:20

Good afternoon Pauline Elliott,  Have you checked your ILR against the reports created via SLD, sometimes they are not 1:1 Cheers,  Henry

1. LearnDelFAMType_114

Good afternoon Pauline Elliott,  Have you checked your ILR against the reports created via SLD, sometimes they are not 1:1 Cheers,  Henry

Henry Wish commented, 16 June 2023 09:11

Brilliant, thank you Richard Phipps. Should this change for the worse, please update this thread and I'll pass it on to the technical team. Have a great Friday!  Henry

1. SLD - Your files uploading

Brilliant, thank you Richard Phipps. Should this change for the worse, please update this thread and I'll pass it on to the technical team. Have a great Friday!  Henry

Henry Wish commented, 16 June 2023 09:02

Good morning Christopher Ashfield,  Are you still encountering stalling while trying to upload to SLD?  Please let us know so that I can pass this to the technical team. Thank you,  Henry W

1. SLD - Your files uploading

Good morning Christopher Ashfield,  Are you still encountering stalling while trying to upload to SLD?  Please let us know so that I can pass this to the technical team. Thank you,  Henry W

Henry Wish commented, 15 June 2023 11:02

Hi Matthew Rogers, I'm just going through old posts to see if there's anything I can add, if not for the original poster but future viewers. There have never been any plans to create MacOS versions for our software (LET, FIS etc.) and I don't believe there ever will be if I'm honest. That said, you can get them running on a Mac machine via:  Bootcamp - This requires partitioning your Mac SSD/HDD which creates a new operating system you can select on start-up/boot. I think this now works for their new M chips too, not just intel based models. Install Windows 10 on your Mac with Boot Camp Assistant – Apple Support (UK) Parallels -  This runs windows within window within MacOS, so you effectively have two machines running at once! If I remember correctly, this method is process heavy as it's twice the OS workload without any applications running on top. Run Windows on Mac - Parallels Desktop 18 Virtual Machine for Mac The third option would be to purchase a windows machine. If its sole purpose was for running our software, there's plenty of cheap second hand laptops on ebay you could purchase, wipe clean (internal and external) and use.  *edit -  you can also validate your ILR via SLD which is platform agnostic, a bit less capable.  Let me know if you have any questions or concerns. Cheers,  Henry W

1. Download FIS and PDSAT on a mac

Hi Matthew Rogers, I'm just going through old posts to see if there's anything I can add, if not for the original poster but future viewers. There have never been any plans to create MacOS versions...