Henry Wish
I'm a member of the DFE Service Desk Team - Specialising in FIS and Data enquires. Feel free to message me or get in touch via our online form. Please include attachments where required but no personal information. Thank you, Henry W
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Henry Wish commented,
Henry Wish commented,
Good morning Gill Knight, We are aware that some users are experiencing problems viewing reports on VYED. We are working to resolve the problem as soon as possible, therefore there is no need for users to report the issue to the DfE Service Desk. Cheers, Henry W
Good morning Gill Knight, We are aware that some users are experiencing problems viewing reports on VYED. We are working to resolve the problem as soon as possible, therefore there is no need for u...
Henry Wish commented,
Good morning Ibrahim Mayat, Great question! It's currently being tested for public release though we do not have a date to provide as of yet. We will update this thread once we have something more concrete. Thank you, Henry W
Good morning Ibrahim Mayat, Great question! It's currently being tested for public release though we do not have a date to provide as of yet. We will update this thread once we have something more...
Henry Wish commented,
The technicians are currently working to resolve upload fails. I will update this thread when there's any information. Thank you for your patience, Henry W
The technicians are currently working to resolve upload fails. I will update this thread when there's any information. Thank you for your patience, Henry W
Henry Wish commented,
Good afternoon Nicola Barton, The technical team are advising that users should delete their web browser cookies/cache via the setting and restart the browser before logging on. Should this not work please contact us via the Online Form Have a great weekend! Henry W
Good afternoon Nicola Barton, The technical team are advising that users should delete their web browser cookies/cache via the setting and restart the browser before logging on. Should this not w...
Henry Wish commented,
Hi all, As providers are currently experiencing slow ILR file processing caused by some technical issues, we are extending the submission deadline to 8pm to allow more time for all files to be processed for the close of R11 period. Thank you, Henry W
Hi all, As providers are currently experiencing slow ILR file processing caused by some technical issues, we are extending the submission deadline to 8pm to allow more time for all files to be pro...
Henry Wish commented,
I'm not sure why it didn't show up, both versions worked for me on google and bing. We do have keywords tied to pages to assist SEO. I'll do some more investigation! Cheers, Henry W
I'm not sure why it didn't show up, both versions worked for me on google and bing. We do have keywords tied to pages to assist SEO. I'll do some more investigation! Cheers, Henry W
Henry Wish commented,
Good morning Peter Hancock, I'm personally not familiar with this specific area. Please can you use the Online Form to get in touch and I'll ensure the correct technician finds a solution. Cheers, Henry
Good morning Peter Hancock, I'm personally not familiar with this specific area. Please can you use the Online Form to get in touch and I'll ensure the correct technician finds a solution. Cheer...
Henry Wish commented,
Hi all, This has now been resolved, please re-submit your IRL data to SLD. Thank you, Henry W
Hi all, This has now been resolved, please re-submit your IRL data to SLD. Thank you, Henry W
Henry Wish commented,
Hi Pauline Elliott, This issue has now been rectified, please open FIS and click on the blue update banner or click check for updates. Once this has downloaded please re-run your ILR data. Let me know if you have any issues. Thank you, Henry W
Hi Pauline Elliott, This issue has now been rectified, please open FIS and click on the blue update banner or click check for updates. Once this has downloaded please re-run your ILR data. Let me ...