Jessica De Melo

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Jessica De Melo commented,

We have a learner currently on a break who is included in the figure - they were PPLED at the time of going on a break. I thought they would be excluded on the basis they have an actual end date.... am I missing something?

We have a learner currently on a break who is included in the figure - they were PPLED at the time of going on a break. I thought they would be excluded on the basis they have an actual end date......

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Jessica De Melo commented,

Hi Sharon, I can't offer any additional advice but we are also in the same boat with very intermittent service from our account manager. We try to use the support portal/ticket system as much as we can.

Hi Sharon, I can't offer any additional advice but we are also in the same boat with very intermittent service from our account manager. We try to use the support portal/ticket system as much as we...

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Jessica De Melo commented,

We seem to have a mixture of both, learners who are in gateway (completion 1, outcome 8) and learners who are PPLED but still in learning (completion 1, outcome 9).

We seem to have a mixture of both, learners who are in gateway (completion 1, outcome 8) and learners who are PPLED but still in learning (completion 1, outcome 9).

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Jessica De Melo commented,

I think one of the DfE updates mentioned 30 January as the deadline

I think one of the DfE updates mentioned 30 January as the deadline

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Jessica De Melo commented,

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Jessica De Melo commented,

I would also be interested in this. We do a manual calculation too. We do this by using actual funding received to calculate the residual price, through our MIS system (PICs) and the Apps Monthly Payment reports from Submit Learner Data.

I would also be interested in this. We do a manual calculation too. We do this by using actual funding received to calculate the residual price, through our MIS system (PICs) and the Apps Monthly P...

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Jessica De Melo commented,

Yes DSAT helpdesk are working towards development of 25/26 reports. I was told the following:  Please refrain from uploading 25/26 uploads until further notice, as they will cause errors. We aim to provide timelines to all users highlighting changes and release dates soon.

Yes DSAT helpdesk are working towards development of 25/26 reports. I was told the following:  Please refrain from uploading 25/26 uploads until further notice, as they will cause errors. We aim to...

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Jessica De Melo commented,

I am no clearer on what the 'right' thing to do is here but as the completion payment is earnt when learning is finished we went ahead and recorded this with the first employer. 

I am no clearer on what the 'right' thing to do is here but as the completion payment is earnt when learning is finished we went ahead and recorded this with the first employer.