Kei Nowland

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Apps Payment Report

We’ve noticed some discrepancies on our Apps Monthly Payment report and after checking our LMS, we can't see anything that looks abnormal. Can anyone suggest any guidance on the post ILR reports (A...

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Kei Nowland commented,

We were told that providing the learner has complete...

We were told that providing the learner has completed the planned OTJ, content required etc then we don't need to keep recording OTJ if they are just waiting on FS, as they've learnt everything and...

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Minimum contracted hours / Apprenticeship eligibility

Is there a minimum amount of contracted hours required for someone to complete a Level 3 apprenticeship.    i.e Learner was contracted 37.5 hpw but is moving down to 16 hpw. We've only ever had lea...

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Kei Nowland commented,

Hi Sammie, We record the actual OTJ the learner has...

Hi Sammie, We record the actual OTJ the learner has completed up to their last day in learning, regardless if they are ahead, on track or behind in comparison with their original training plan, how...

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Kei Nowland commented,

I'm having similar issues, I contacted the helpdesk ...

I'm having similar issues, I contacted the helpdesk last week and still waiting for it to be resolved. 

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Kei Nowland created a post,

EHC Claim not recieved.

Hello, Looking for some advice. Learner started in March/April and has surpassed the 90 day qualifying period. I added EHC to learner FAM and added EEF: eligibility for enhanced apprenticeship fund...

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How to record a learner restart or new record?

Hi, I need some guidance on how to record this learner. This learner withdrew from his apprenticeship in 2020 after completing over 12 months on programme with another training provider. Our IA has...

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Kei Nowland created a post,

Apprentice transferring employer and training provider

Hi,  Looking for some advice.  We are an employer-provider and we have a learner who is changing their employment to us, so we will also be transferring his training provider to ourselves.  I spoke...

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Kei Nowland created a post,

FM36 - Learner Level

Hi, One of our learners have come up on the FM36 under Other/Known Issue and I can't find any reports that detail any errors or warnings for this learner.    Can anyone advise where else I can look...