Frances Hill

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Employer DAS dates

Hello, I have a rather strange issue, that I am unsure on how to proceed.  I have three apprentices that have been in learning on an apprenticeship in stonemasonry, with route in exterior fixer.  T...

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BIL leaver

Hi I have an apprentice who has been on a break in learning 13/09/2022 on maternity leave.  She has now decided not to return.  What date do I make the leaver date? Today as, this is when the emplo...

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Apprenticeship eligibility

Hi I wonder if you can help.  I have an apprentice ready to sign up.  He has a British passport, but in the learning agreement, he has put normal country of residence is South Africa.  As he has a ...

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EPA

Hi how do I record payments made by Levy paying companies, when their Levy pot has insufficient funds to pay for their apprentices?   many thanks   Frances

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Care leaver Bursary

Hi how do I record a care leaver in the ILR to be able to receive the care leaver bursary?   many thanks   Frances

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ESF Logo

The yearly question!  Do we still need to use this logo on our paperwork?   many thanks   Frances

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L3 Apprenticeship Eng and Mat.

I have a current L2 apprentices who is due to sit hie EPA in the summer break.  We and his employer are confident he will pass.  he is a more mature apprentice and has struggled with his FS Eng and...

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Functional Skills entered in error

I have a couple of learners who have been entered on the ILR in error as they already have GCSEs.  Do I end the record as of today or backdate the removal and then do I get a claw back?  I have onl...

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Help desk

Is anyone else having problems getting their queries solved by the helpdesk?  I have two that I am in the 10 day loop of "we are are working on your issue and will update you within 10 working days...

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16-19 Programme of Study question

I have a question for you regarding a potential student who would like to start with us in September.  This student is a British National but resides in Barbados.  if he is granted a place he will ...