Chloe Hemmingsley commented, 06 September 2021 14:55

Yes, we have had this with multiple employers, our ILR is correct and matches the data the employer is providing them but doesn't allow them to claim. When I've followed up with the help desk they usually resolve it almost immediately and have informed me that their systems hadn't been updated!

1. Traineeship employer incentive

Yes, we have had this with multiple employers, our ILR is correct and matches the data the employer is providing them but doesn't allow them to claim. When I've followed up with the help desk they ...

Chloe Hemmingsley commented, 19 May 2021 13:25

Thank you, Martin 🙂

1. Apprentice Working Hours

Thank you, Martin 🙂

Chloe Hemmingsley commented, 24 March 2021 13:31

Yes, we add the total number of days on the break onto the original planned end and if it is an apprentice we update the statement of commitment etc to reflect the changes.

1. Change Planned End Date after Break in Learning

Yes, we add the total number of days on the break onto the original planned end and if it is an apprentice we update the statement of commitment etc to reflect the changes.

Chloe Hemmingsley commented, 04 March 2021 09:11

Thank you, Martin!

1. Break in Learning

Thank you, Martin!

Chloe Hemmingsley commented, 19 February 2021 09:05

We do use our reviews as evidence of last day of learning as we provide teaching at these sessions. I'm not too sure how you conduct your reviews but our TAs are always expected to deliver teaching at learner reviews and we record all teaching/learning given on our review forms. 

1. Can a review meeting count as a last day of learning?

We do use our reviews as evidence of last day of learning as we provide teaching at these sessions. I'm not too sure how you conduct your reviews but our TAs are always expected to deliver teaching...

Chloe Hemmingsley commented, 25 January 2021 16:41

Hi, if the learner went on a break in learning on 11/03/20, why did you enter 01/04/20 on the ILR? Surely even if the learner had returned in September they would still have started the break in March? If the last day of learning is 11/03/20 I believe you will have to return the March payment, we have used the EAS where we have had similar issues. 

1. BiL Covid but now withdrawn

Hi, if the learner went on a break in learning on 11/03/20, why did you enter 01/04/20 on the ILR? Surely even if the learner had returned in September they would still have started the break in Ma...

Chloe Hemmingsley commented, 20 January 2021 14:19

Hi, yes I believe so, we have had a few of these. We refund the first employer for the remaining delivery and then charge the remaining 5% to the new employer, we also record it on the ILR.

1. Co-Investment Payment from Second Employer?

Hi, yes I believe so, we have had a few of these. We refund the first employer for the remaining delivery and then charge the remaining 5% to the new employer, we also record it on the ILR.

Chloe Hemmingsley commented, 15 December 2020 15:46

Hi Sarah, Have you updated the ACT on all of your aims in the ILR and the programme aim? We usually get this if we forget to update a Functional Skill aim. Thanks

1. Change of Employer - Levy to Non-Levy (Contract type)

Hi Sarah,Have you updated the ACT on all of your aims in the ILR and the programme aim? We usually get this if we forget to update a Functional Skill aim.Thanks

Chloe Hemmingsley commented, 10 November 2020 14:15

Excellent, thank you for your help!

1. Study Programme Condition of Funding

Excellent, thank you for your help!

Chloe Hemmingsley commented, 05 November 2020 10:46

Hi Martin, Thank you for responding. Do you know how we do this as our ILR doesn't allow it, would we use the EAS even though we are not claiming over the £150 a month? Thank you

1. Learner Support Funding

Hi Martin,Thank you for responding. Do you know how we do this as our ILR doesn't allow it, would we use the EAS even though we are not claiming over the £150 a month?Thank you